| Frequently Asked Questions |
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A selection of the questions we have been asked by clients in the past:
In many cases apartments need cleaning before the fit out of furniture, we will advice you of this after our initial inspection of your property.
What is the extra cost for installing the furniture?
When I buy a kitchen what is the fitting cost?
When will you measure my apartment? We will do a preliminary inspection of your property with your permission and advice you with a plan of what items you may require, before final stage payment is made.
How long does installation take? It will take us approximately 45 days to manufacture, deliver and install your furniture. Installation takes approximately 3 days.
Who will oversee and manage the installation work? We are based here full time in Bucharest Romania, we will oversee and manage the installation work be it in Bucharest, Brasov or any other city in Romania
Do you have a showroom, where I can view furniture samples? In our aim to keep prices low, as well as to offer furniture to each individual client's slightest requirements, we work directly with manufacturers and you can view their samples in our online catalogue on this website.
When should I look to order furniture? Four to six months before completion as we need to measure your apartment, draw up plans and install, but shorter periods we will also work with.
My apartment is ready and I urgently require furniture in 3 weeks. Can you help me?
Could I not just go to Romania and buy in shops and get the furniture for significantly less?
What choice of package should I choose? It is up to you as long as they all comply with rental standards. However, where we are furnishing a particular development we can sometimes make recommendations.
Should I buy on price? It pays to buy on quality for 2 reasons:- Lasts longer Encourages recommendation with a return visits by renters.
Of course, but the recommended list is what rental agents require.
We can obtain replacements, we will inform you of the cost when you contact us and also we will indicate a time frame for delivery.
What if the furniture is damaged during transportation? If a piece of furniture is damaged during transportation, we will promptly exchange it in the shortest time possible.
All items are covered by the manufacturers' guarantee.
Once we have the floor plans of the apartment and have confirmed your order is suitable.
We will keep you informed of progress and when finished, you will receive images.
We will remove all packaging and installation materials. However new apartments often need a deep clean to remove building debris, we can arrange this on request. Remember cleaning such as cleaning windows, dusting, washing floors, cleaning toilets should be carried out by your management company.
We are happy to give our recommendation and carry out redecoration on your request at an extra cost.
What is your return policy? We do not provide a return policy for the furniture selection from our online catalogue. All sales are final and non-refundable. |